
Opening hours
Visits to the marsh are possible all year round.
Winter: booking required.
Spring - Summer - Autumn: online pre-sales recommended
For each type of visit, please refer to its page for further information.
Discovery of the Marsh

TICKETING :
Monday to Saturday from 10 a.m. to 12:30 p.m. and from 1:30 p.m. to 6 p.m.
Non stop on Sundays and public holidays.
The offices are also open all year round (except Christmas periods).
IN WINTER :
From Monday to Friday from 9:30 a.m. to 12:30 p.m. and from 1:30 p.m. to 5:30 p.m.
IN SUMMER :
Sales department (reception, reservations and presales):
From Monday to Friday from 9:30 a.m. to 12:30 p.m. and from 1:30 p.m. to 5:30 p.m.
No presales on Saturday afternoons, Sundays and public holidays.
Contact: 03 21 39 15 15 (key 2) or contact @isnor.fr .
Restaurant

"La Baguernette" restaurant-estaminet
SPRING & AUTUMN (April to June & October)
Wednesday to Sunday lunchtime + Wednesday to Sunday afternoons for snacks + Fridays, Saturdays and evenings before public holidays.
Spring school vacations: every lunchtime + every afternoon for snacks + Fridays and Saturdays evenings
SUMMER (July to September)
Every lunchtime + every afternoons for snack + Fridays, Saturdays and evenings before public holidays
WINTER (November to March)
Wednesday to Sunday & bank holidays lunchtime + Wednesdays, Saturdays, Sundays & bank holidays afternoon for snacks + Fridays and Saturdays evenings
........................................................................
Lunch service starts at 12pm and dinner at 7pm.
Reservations are strongly recommended for individuals
(we are regularly fully booked on Sundays)
and mandatory for groups.
Contact: +33 3 21 39 33 92
Restaurant

"La Baguernette" restaurant-estaminet
SPRING & AUTUMN (April to June & October)
Wednesday to Sunday lunchtime + Wednesday to Sunday afternoons for snacks + Fridays, Saturdays and evenings before public holidays.
Spring school vacations: every lunchtime + every afternoon for snacks + Fridays and Saturdays evenings
SUMMER (July to September)
Every lunchtime + every afternoons for snack + Fridays, Saturdays and evenings before public holidays
WINTER (November to March)
Wednesday to Sunday & bank holidays lunchtime + Wednesdays, Saturdays, Sundays & bank holidays afternoon for snacks + Fridays and Saturdays evenings
........................................................................
Lunch service starts at 12pm and dinner at 7pm.
Reservations are strongly recommended for individuals
(we are regularly fully booked on Sundays)
and mandatory for groups.
Contact: +33 3 21 39 33 92
Where to
find us?
To visit the marsh or eat at the Baguernette restaurant:
This is also the address of our offices.
3 rue du marsh 62500 CLAIRMARAIS
To take a tour from the boat elevator:
rue de l'ascenseur 62510 ARQUES
For the group accommodation and room rental:
9 chemin du grand Saint-Bernard 62500 CLAIRMARAIS
For the shops:
3 rue du marais 62500 CLAIRMARAIS
80 rue carnot 62500 SAINT-OMER

Certifications
Above all, ISNOR places people at the heart of its concerns:
its guides tell the story of people and their environment
to other people.
But to achieve this result, the welcome and services must be impeccable.
This is why ISNOR has equipped itself with exceptional resources
to ensure quality down to the smallest detail!
The company is also one of the eco-protection players
marshes within the UNESCO MAB label
(Man And Biosphere).
The activities have received the Tourism Quality charter .
(Label awarded on audit by the Regional Tourism Committee
for the quality of the services offered).
Our restaurant holds the Estaminet Randonnée label.
Finally, our site, as well as some of our activities, are accessible to people with reduced mobility (Tourism and Handicap label).
The boats and crews are certified by the French Waterways and have PSC1 (Civic Rescue Prevention level 1).

Our team


Hervé
Director.

Elodie
HR, Administrative and financial management.

Antoine
Catering manager.

Stéphanie
Communication Department.

Anne-Charlotte
Pedagogical service.

Juliette
Reservation service, reception, business tourism and stays.
Edith
Accounting service.

Marie-Amélie
Accounting service.

Larry
Pilot & Guide.

Quentin
Pilot & Guide

Sophie
Chef

Gatuhier
Chef

Perrine
To cook.




